Shipping Policy

***DUE TO COVID-19 SHIPPING DELAYS ARE BEYOND OUR CONTROL AND CANNOT GUARANTEE SHIPPING AND PROCESSING TIMES.  PLEASE KEEP THIS IN MIND WHEN PLACING AN ORDER.***




Please allow 48 hours for your payment to be processed. Processing time is subject to change due to any unforeseen circumstances.


Please note, ALL SALES ARE FINAL on all CUSTOM WIG ORDERS!!!Herr Wigs will not be able to modify or cancel any orders. Please make sure you've entered all your information correctly including building and apartment numbers if necessary, prior to submitting the verification form. Herr Wigs will not be held liable for any order delays due to incorrect shipping and billing address.


A shipping confirmation email will be sent as soon as your unit has left our facility. Please keep in mind once packages are received by shipping couriers, we are no longer responsible for the delivery of them. If there’s any shipping delays or any problems  once your items have been shipped, please contact shipping couriers.


We are not responsible for late shipments due to inclement weather, natural disasters, or carrier delays. Please be sure to considered business days when calculating shipping times. 14-21 business days to process custom wigs. 

*NOTE* Please keep in mind holidays do not count as a business day.